CR
Christo R

1 reviews | Active since Jul 2011

22 Jan 2016, 11:37

Telkom Mobile empty promises

More than a week has passed since I app**** for a new data contract from telkom. The personnel were very friendly and competent in answering my questions. But there it ended. As soon as all documents were completed, I was informed that there is no stock available of the device that goes along with the new contract. I was promised that new stock arrives weekly. This week i went to the store twice (wednesday and friday). On wednesday i was told no stock yet. On friday i'm once again told no stock - a delivery was made but not including the device i require. Bear in mind this is an item proudly promoted in the weekly booklet, not some obscure special order item. On enquiring as to when they expect delivery, i was told they \cannot say"?? . So they went from \""definately within a week\"" to \""cannot say\"" very quickly.<br> <br> I also want to move my two business phones from Vodacom to Telkom"

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Replies (1)
Telkom
Telkom's reply22 Jan 2016, 14:02
Official
Hello JCR123,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,