Telkom mobile

THIS SERVÌCE IS PATHETIC...I NEED TO WORK FROM HOME WITH THIS LOCKDOWN....AND THE INTERNET SERVICE IS LIKE NOT AVAILABLE.....I DID A SPEED TEST...UPLOADING SPEED IS 1.24 mbps...and download speed is 0.12 mbps.....but if you dont pay your account they are cutting your service in 24 hours....how the **** DOES THIS WORK......I AND ALOT OF TELKOM USERS OUT THERE ARE FURIOUS AND NOTHING GETS DONE ??????