Telkom Mobile Eastrand Mall. Couldn't care less!!

I went to apply for a cell phone contract at the newly done Telkom Mobile store in the Eastrand Mall on the 17th of October 2015. I was looking for the Note 5(which they said they were getting at that time, end of the week 22nd of October 2015), or the S6 Edge Plus(also meant to be delivered on the 22nd of October). Today, after repeatedly calling with no answer, I finally reach the 'assistant manager', I say it like that because she has no managerial skills at all. She then tells me they didn't get it and that was that, no effort in trying to assure me, as the customer, they would try and assist me. She didn't care at all about my happiness or if I even wanted to keep my business with Telkom Mobile. After that experience, I want to take my current two contracts else were(someone whom actually wants my business) and take the new contract I want to get out with them as well. Such a disappointment.