Telkom Mobile Double Billing

<p>I paid on 12 January 2017 of R639.8. Today a debit order of R1324.93 goes off via debit order. Now they tell me the money paid in on the 12th is reflecting. Their consultant tells me the debit order is not reflecting yet, which I understand. But she also tells me the money will be a credit on my Telkom Account and my next debit order will not go off it will be used as that credit. I do not want that credit on my account, Whoa re they to decide what happens with MY money. I want the cash back in my bank account. What more is there to do with Telkom if they see payments reflecting but still run a debit order? </p> <p> </p> <p> </p> <p> </p>