1 reviews | Active since Jun 2016
Telkom Mobile doesnt give me data
<p>I took advantage of telkoms 5gig mifi R99 deals in march at the westwood store. Unfortunatly there was no stock but was told that the will come in. On 10 may 2016 i was called to fetch my product. Telkoms system was slow and was advised by the consultant that it will be activated. The contract was activated but no data was loaded. So telkom is billing me for product that im am not benefiting from. </p> <p> </p> <p>I logged a complaint at the westwood store and was told that the technician will contact me. Few days later i received an sms stating that the case has been resolved.... but it was NOT. Upon enquiry telkon insists that the case was resolved and the Technician tryd contacting me and it went to v.mail..... they however phoned the number for my modem.... how incompetant. This was done despite advising them to contact me on a specific number.</p> <p> </p> <p>2 weeks has passed, 4call to telkom call center and 3 visits to a telkom store, and they stil have not resolved the problem. They have however sent me a bill to pay the product.... typical.</p> <p> </p> <p>Service is disgusting</p>
