Telkom Mobile doesnt care about customer service!!

<p>Hi there</p> <p>I have two issues with Telkom</p> <p>1. My one contract ended and i requested not to renew by sending the form and a copy of my ID to their cancellations dept. A week later someone called me and tried to sell me more services, in the end i said no i am really not interested please cancel. A month and a half later still not cancelled. i contacted them again and requested they asked that i forwarded the mail...a week later still no joy. My debit orders go on time why cant instructions to them be executed on time??</p> <p>2. the other issue i have is where i live , the network is really poor, i mean i dont even use my phone at home , we use MWEB for WIFI ( thats because the previous telkom WIFI had no network). I have time and time again complained for a network booster or something , no joy!! I have mentioned that this is against the initial contract i signed , as part of the contract means their part in ensuring i have network.....</p> <p> </p> <p>Either Telkom assigns the wrong people, or they really dont care about customer services. I think its the latter!!!</p> <p> </p>