Telkom Mobile does not believe in customer satisfaction

<p>After numerous calls and back and forth between me and Telkom Mobile, it seems as if they managed to finally figure out what is going on with my account. Their level of service and competence is way below par. No attempt to turn me from unhappy to happy, just a curt response that I will receive my corrected statement in 7 to 10 days (via email). Pathetic. And that after they found out they made a right royal hash of my account, and that my account is actually more than up to date. I have decided that I will end my relationship with Telkom Mobile as soon as I have received the statement to make sure that the account is in good order, due to their inability to maintain good customer relationships. I've been a loyal customer for years, to the point where I got my family to rather go with Telkom Mobile Prepaid. Pathetic customer service, pathetic customer retention. Way to go, Telkom Mobile!</p>