TELKOM MOBILE: DISHONEST, UNPROFESSIONAL AND DE*****ING

<p>Don't be caught and de*****ed by this company,Telkom Mobile Aegis. They are deducting money from my bank account for a device that their courier company fetched two months ago. The staff are rude, unhelpful and for all the calls I have made to them, every different operator tells you a different story and insists on starting processes all over again. I am very frustrated and have contacted ICASA, the National Credit Regulator as well as the National Consumer Commission. Telkom insists on starting processes all over again but they do not tell you that they deduct from your account until they have completed the cancellation process which with every new person you speak to, they have no previous notes on their 'system', no previous history about where things are at, so they continue to bill you. They do not provide reference numbers and up to this point, have not provided me with any emailed confirmation of anything despite repeated requests yet, they say they have to start all over so that they can carry on taking your money. I've requested to speak to senior supervisors or managers and have been told flat out "No". What does all this seem to you? This company is dishonest and they treat clients like irritations; it is disgusting - they're accountable to no-one and have ****** me of my time, my money and my faith in online sales. Telkom Mobile Aegis is unprofessional, unprincipled, and clueless about what it means to be honest and service orientated. This has not ended here!!</p>