mN
merlin N

1 reviews | Active since Jul 2014

25 Jun 2016, 05:10

telkom mobile disaster

<p>I have been offline for 48 hours now only being able to make emergency calls. I log a call this morning and go through all the checks and then I am told it is my sim card. Funny my sim card works on another phone and I am still getting whatsap messages to this sim through my WiFi. also no problem with my phone.</p> <p> </p> <p>Next I am told telkom is doing and upgrade so maybe that is the problem. Really? so now I must just sit and wait for your upgrade to be finished and hope that works? so if I have an emergency I can't call anyone? next question</p> <p>..when does my contract come to an end cause I have had endless problems with telkom mobile... the feedback... sorry I can't check cause of the upgrade! what the hec**** this is rediculous but yet I must still pay my monthly fee but I haven't had access to your service for the full month! enough already!!!</p>

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Replies (1)
Telkom
Telkom's reply27 Jun 2016, 13:52
Official

Hi mnorman2

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,