Telkom mobile deducting debit order earlier than signed date & then charge me a reconnection fee

<p>My debit order for Telkom mobile is on the 15th of a month</p> <p>They tried running it on the 14th of the month, which resulted in a non payment</p> <p> </p> <p>This month they charge me a reconnection fee of R200 extra for their fault</p> <p>Customer service is useless, stating that Telkom can run the debit order the day before or after the signed date</p> <p> </p> <p>They are breaking their own contract stating that!</p> <p> </p> <p>I want my money back!</p>