Telkom Mobile - Deceased Account - No Support

My brother recently passed on and we have been trying to sort out his contract before the bank accounts are suspended.

I email the Telkom Mobile store in Canal Walk and was told to email - *** on the 8th of November and have still not received a response.

The account was suspended and we are still unable to do anything.

All we wanted to know is how much do we owe and how can we keep the numbers and cancel the 2 other numbers.