1 reviews | Active since May 2016

25 Jan 2017, 10:20

Telkom Mobile debiting my account with no authority

<p>I bought a product over the phone from Mobile Talk and Telkom Mobile.</p> <p>It was returned within the same week as what was sold to me over the phone and what i received were two different products.</p> <p> </p> <p>Telkom continues to debit my account every month for an amount of R 1, 664.</p> <p>I do not budget for this, as a result some debit orders bounce and i need to pay unpaid fees.</p> <p>This has been happening for over 6 months</p> <p> </p> <p>I have been to the police station, signed an affidavit to say i do not own any telephone products.</p> <p>I have been to a branch at Cresta shopping centre for this and they have submitted this on their system but they still continue to debit my account</p> <p>I doubt they will even cover the unpaid fee that my bank charges me for the debit orders that could not go off.</p> <p> </p> <p>Telkom this is such a poor reflection on your service</p>

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