MM
Masonwabe M

1 reviews | Active since Nov 2017

11 Sept 2018, 11:45

Telkom Mobile debit order

I’m done with Telkom Mobile!

My complaint was never attended to whatsoever and I had to settle the balance of R399 I don’t even have clarity of.

I’m not upgrading my contract and I will not recommend it to anyone either, just for keeping me waiting for such a long time. It’s very unprofessional. Client-centricity is not something they seem to take so seriously, clearly.

0
Replies (2)
Telkom
Telkom's reply13 Sept 2018, 14:37
Official

Hi Mosonwabe

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,

Telkom
Telkom's reply13 Sept 2018, 14:38
Official

Hi Mosonwabe

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,