Telkom Mobile Debit Order

<p>I app**** for an unlimited contract through my business.</p> <p> </p> <p>It was approved and I have the phone now, but the agnet captured the banking details incorrectly and the account was never debited.</p> <p> </p> <p>I received an SMS stating that my services were going to be suspended unless I made payment.</p> <p> </p> <p>I spoke with the gent and he assured me that he will do all he can to correct the issue.</p> <p> </p> <p>I paid the arrears amount via EFT the next day and sent through proof of payment. My contract has now been suspended and I can get no feedback about how long it will take to turn back on and if the account will be debited correctly.</p> <p> </p> <p>All I know is that a case ( ********** 7) has been logged and has been sent to the collections department.</p> <p> </p> <p>This isssue was not my fault yet I am suffering the consequences, how can it take so long to sort out an issue of this nature?</p> <p> </p> <p>Honestly disgusting back office operations.</p>