sK
shane K
1 reviews | Active since Dec 2015
02 Dec 2015, 09:36
TELKOM MOBILE DEAL
I was phoned friday the the 27 th of november about a deal for an hauweiwei tablet with data as the sales person informed me the deal will consist of 1000 gb data for the 24 month period , thought it was wrong sounds to good to be true but was ensured it is 1000 gb then i agreed to take the deal. But when i checked online saturday for this deal i saw that it is 1 gb every month for 24 months very dissapointed. Now i have to fill in forms and take time to cancel because of this wrong information.
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Telkom's replyOfficial
02 Dec 2015, 10:21Hello shanechrsitian,
Thank you for making contact with us and taking our call.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Sales Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173700
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us and taking our call.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Sales Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173700
Regards,
Launa
Telkom Social Media Team
***
Best regards,
Telkom's reply02 Dec 2015, 10:21
Official
Hello shanechrsitian,
Thank you for making contact with us and taking our call.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Sales Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173700
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us and taking our call.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Sales Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number: SM173700
Regards,
Launa
Telkom Social Media Team
***
Best regards,