Telkom Mobile ****************!!!

Telkom Mobile has given me nothing but grief for almost a year now.

I upgraded my cellphone contract last year in April. The price of the contract was +-R565.00 per month. I had advised the sales person when I purchased the device that i will need her to put a cap on my line of R10.00, she agreed and apparently did so. Two months or so down the line Telkom debits my account for R2000.00, which was not our agreement. I then contacted Telkom mobile almost everyday for those 2 months. They have told me that unfortunately they cannot assist me because I cannot prove that I did not increase my limit. All Telkom mobile calls are recorded and therefore they should be able to find the call I apparently made to increase my limit. I finally managed to speak to someone to help me was given an email address to speak with in October last year. I still have not received any response from them. I called them two weeks ago and was advised that I now owe Telkom R11000.00, which is outrageous!!! No one has assisted me AT ALL!! They have now blacklisted me and continue to have this Don't care attitude!!!

NEVER PURCHASE ANYTHING FROM TELKOM!! They are just a big company that doesn't in anyway care about their customers