1 reviews | Active since May 2016

07 May 2018, 16:25

Telkom Mobile Data Specials Beware

Please Beware of Telkom Mobile monthly promo deals , the deal offers and paid for is not what is given. Telkom then has no way for you to follow up or rectify the "error" & you are stuck paying with the regular data and no."special" Telkom has specifically set up there so called "contact centre" with no email address , no direct No. To call and no way to follow up.

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Replies (2)
Telkom
Telkom's reply21 May 2018, 08:58
Official

Hi andrew-simpkins

Thank you for contacting us and we humbly apologize for delay response.


The response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,

Telkom
Telkom's reply31 Jul 2018, 11:48
Official

Hi Andrew

Thank you for getting in touch with us, we apologise for the late response.

We regret that you have found our support unsatisfactory, please can you kindly forward any queries to ***.
Let us assure you that we will personally assist on the issue and ensure that it is resolved to your satisfaction.


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,