Telkom Mobile Data not delivered

Brand new SIM purchased, RICA'd and recharged with R50, converted to a data sim, then a R50 Night surfer bundle(512Gb) pruchased through the *180# service, R50 deducted from airtime, no data received, and after 10 or so phone calls to telkom mobile and all manner of ******* told to us about some unknown R45 bundle having been purchased(with no detail on the system), no help received and many excuses for the lack of assistance and told that it would take 72 WORKING hours to have it attended to, I am at the point of going to the police to lay a charge of theft against telkom