KH
Kiegen H
1 reviews | Active since Sept 2012
03 Mar 2016, 21:34
Telkom mobile customer **************
1 year ago i complained and didnt get assistance to be able to have decent signal for my 3G because im a prepaid customer and not a contract customer. I spend around R300 a month but cannot afford a contract. The signal was bad last year and unstable not it is shocking. Went from HSPA to EDGE and now is literally unusable. Telkom Mobile need to help because i want to use my 3G. They said last time around they couldnt help because i was a prepaid customer. That is dicrimination and i deserve the service i pay for not **** signals and no customer service.
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Replies (1)Telkom's replyOfficial
03 Mar 2016, 22:01Hello kiegenh,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply03 Mar 2016, 22:01
Official
Hello kiegenh,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
