CS
Clinton S

1 reviews | Active since Oct 2012

06 Jan 2017, 12:08

Telkom Mobile Coverage

<p>About 8 months ago i moved across to telkom mobile on a 5GB bundle deal -- on information that my house has 4G/LTE coverage -- To be honest my house has one spot where if I am lucky I get 4G but the rest of the house is EDGE at best --- I was going to let this slide but I'm paying for this service which has been falsly advertised - I have also had confirmation from other people that took this deal with similar problems -- please this needs to be addressed or I would like to have my contract cancelled without penalties.</p>

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Replies (2)
CS
Clinton S's update12 Apr 2017, 10:15
Reviewer Update

Enough is enough - come on Telkom - this call logged is still outstanding since the day I logged this in January. I have had 2 technicians come to my house and have confirmed the coverage as bad and have logged with the network team. Everytime I phone to follow up the person says it's with the network team and they have requested that someone will contact me with feedback -- NO ONE ever phones me.. This has been going on for far to long. I need data in my house to run a business - and we can't. If I do not have feedback by end of the week I will be cancelling my contract due to telkoms breach of contract where they promise 4G covergare in my area on their website without ant early penalties

CS
Clinton S's update21 Apr 2017, 12:36
Reviewer Update

Anyone out there???????