1 reviews | Active since Jul 2016

05 Jul 2016, 07:51

Telkom mobile contracts - DIRTY TRICKS

<p>Our Telkom mobile contracts were up December 2015. We went into the Telkom Shop at Mall@Reds in centurion to cancel the contracts as they were now finished. End of January 2016 Telkom sent through the debit order for the fu8ll contract amount, we immedeately reversed the debit order as the contracts were complete. Since then we have been back to the Telkom Shop twice, phoned Telkom 4 times, every time they say they can see the contracts are complete and that we did all the correct paperwork and followed thier procedures not to renew a contract and that it will be sorted out, yet they still try and put through the debit orders twice a month and continue billing us for the contracts.</p> <p> </p> <p>What Telkom does is to change the letter at the end of the debit order number and resubmit it in an attempt to sneak the debit order through as they know the bank systems will not pick the debit order as blocked if there is a change to the debit order numbeer or amount, they also try and split the amount and submit 2 debit orders. These are the dirty tricks Telkom tries to ***** money out of your account due to thier incompentance.</p> <p> </p> <p>WATCH YOUR BANK ACCOUNT CAREFULLY WHEN IT COMES TO TELKOM AND THIER DIRTY TRICKS</p>

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Replies (1)
's update15 Jul 2016, 09:52
Reviewer Update

Still waiting for a response from Telkom Mobile, tried thier dirty trick of changing the letter at the end of the debit order number again today reversed the debit order again. So Noleen's response means nothing and is nothing more than lip service to justify her position.