1 reviews | Active since May 2018
Telkom mobile contract still charging me for 7 month after sending the cancelling request multiple times
HI
I am had telkom mobile contract and i have sent a cancellation request in month of October 2017. But the cancellation was not done and i was getting charged for it. Then i sent it again in Feb 2018, but i was still being changed and then i sent the form again on request of the call centre people again in April 2018, but i am still getting changed.
I am now planning to file a court case against them as them charging me even when the cancellation form has been sent multiple time.
Thanks
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
