LE
Lynette E
1 reviews | Active since May 2013
04 Dec 2015, 10:48
Telkom mobile contract. no phone
I want to let you know that I think the service is pathetic. I app**** for a new phone 24 Nov the money was deducted from my account the 26th Nov and I still have not yet received my phone. I send numerous mails and contact the center but you people only give empty promises. Now what I want to know. Will you please pay back the money you took from my account. I am currently paying for something I did not received. contract number is ***. Can some who can actually delivers what they are promising phone me!
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Telkom's replyOfficial
04 Dec 2015, 11:34Hello L Ellis,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174700
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174700
Regards
Narriman
Telkom Social Media Team
Telkom's reply04 Dec 2015, 11:34
Official
Hello L Ellis,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174700
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174700
Regards
Narriman
Telkom Social Media Team