Telkom mobile Contract issues

Telkom had deducted R1421.36 from my account and further suspended my account 2 minutes later while the handset was working properly as per agreement prior to the deduction. As of this moment, data on this handset seems to disappear at a ridiculous rate without any usage from my side, most often then not, the handset is either suspended instantaneously or is blocked completely. It took them 3 full days to rectify the problem, while the floor manager gave me the run around after I request an elevation of authority. Sometimes I cant even reach the contact center for assistance. This network is terrible, And I recommend that people should not use it.