<p>Telkom has being giving me bad experience trying to get my sim number swapped for a month now. they will give you the run around from pillar to post. Firstly, after losing my cell phone to *******, I went to the Kolonade client store and bought a new sim activated it,, two weeks later it still not registered on the network. on the 3rd of March 2017 after contacting the call centre numerous times with no luck I decide to go back to the store, they gave me a new sim and till today 14 March 2017 the number is not connected. speaking to a lady by Martha at kolonade mall through the phone, I learned with the attitude and incompetence that I will pay the remainder of this contract without having to use any service, package.</p> <p>even went as far as posting on their unattended Facebook page</p> <p>how do we do business and make calls with such a service. how is it possible that with other network providers it takes a minute to swap? i regret ever stepping into the store. i would not recommend fellows to use this Telkom network, it is useless.</p> <p> </p>
Good Morning Motloo,
Thank you for taking our call.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good Morning Motloo,
Thank you for taking our call.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
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