wjvr
wessel jansen van rensburg

1 reviews | Active since Feb 2016

19 Mar 2016, 16:38

telkom mobile contract expired 4months ago

my contract with Telkom mobile has expired 2015 oktober and since December 2015 I have tried cancelling my contract with them,its been 4month almost to try and get this resolved but they have incompentent people working there who get a salary for doing nothing,when you call customer service there is no customer service<br> <br> ref number ***7(closed because they cant get hold of me but the contract phone is on there network that's the reason for cancelling or the person is to lazy to call client and just closes the case and put an invalid reason)<br> ***1(closed same reason as above)<br> new case I just received 19/03/2016 at 16:20,the consultant said it wil take up to 20days for cancellation,but I asked for cancellation 4months ago)<br> <br> I hope the person responsible to sort out the complains on hello peter for Telkom atleast do there work and wont give me the same answer as the rest<br> <br> im fed up and wil never recommend Telkom to anybody else even my landline at my office was down for 3weeks,no internet no calls coming in or out,it cost me thousands to get internet connection and a mobile(from Vodacom) to keep my business running<br> <br> I want my contract cancelled with Telkom mobile

0
Replies (1)
Telkom
Telkom's reply19 Mar 2016, 16:43
Official
Hello wartrax,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.