1 reviews | Active since Jun 2016
Telkom Mobile Contract Cancellation Purgatory
<p>I signed up for the Telkom Mobile LTE - Smart Broadband Uncapped in November 2015. I cancelled within the 2 weeks grace period as I only received the device but no sim card. I have completed the cancellation process twice and returned the device but every month they keep debiting my account. This is now more than a hassle and i would like speedy resolution.</p>
Hi Silchas
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Hi Silchas
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Hi, there is still no reply. And despite cancelling the debit order, it is being resent over and over again.
Hi, there is still no reply. And despite cancelling the debit order, it is being resent over and over again.