Telkom mobile contract

I have been trying to resolve an issue with my Telkom account no *** for about 4 years and everytime I need to make contact with Telkom to try and get it resolved and if I don't make contact you threaten me with NuDebt emails. Not once have I had direct contact from Telkom's side.

4 years ago I signed up for a SmartBroadband Wireless 5GB Deal ***) for which I have made all the required payments.

I also received invoices for a second SmartInternet-500MB Deal ***) which I immediately querried as soon as I have seen this on my invoice (I did not sign up for this second mobile contract). This is the contract that I have been trying to get resolved from Telkom's side and finally gave up as I never heard anything back from Telkom. If you believe that I signed up for this second contract please prove this to me and send me the signed contract.

In all my telephonic correspondence with Telkom where I had to give Telkom a call, the only feedback that I ever got was that Telkom was looking into this but no one ever came back to me.