RK
RYAN K

1 reviews | Active since Jun 2015

24 Jul 2015, 08:09

TELKOM MOBILE CONTRACT

Please note that I refer to my case number SM120317. <br> <br> You mentioned that you emailed me but I havnnt received any email.<br> <br> I also tried to return your call but can never get through.<br> <br> Please contact me directly on *** or ***.<br> <br> I ended up returning my phone and cancelling my contract becasue after 4 weeks my servicers wernt activated as Telkom still have my number porting resolved so I couldnt use my phone or sim card after 4 weeks and ontop of that I still got charged by Telkom Mobile for a service which wasn't even activated.<br> <br> Please can someone resolve this urgently.<br> <br> Kind regards<br> <br> Ryan<br> <br>

0
Replies (1)
Telkom
Telkom's reply24 Jul 2015, 09:05
Official
Hello RYAN@P,

Thank you for taking our call.

As discussed, your contract has been cancelled and the remaining issue has been referred to our Billing team for further assistance.

Ref SM128066 / ***5


Regards,
Didi
Telkom Social Media Team
***
081 180

Best regards,