RK
RYAN K
1 reviews | Active since Jun 2015
24 Jul 2015, 08:09
TELKOM MOBILE CONTRACT
Please note that I refer to my case number SM120317. <br> <br> You mentioned that you emailed me but I havnnt received any email.<br> <br> I also tried to return your call but can never get through.<br> <br> Please contact me directly on *** or ***.<br> <br> I ended up returning my phone and cancelling my contract becasue after 4 weeks my servicers wernt activated as Telkom still have my number porting resolved so I couldnt use my phone or sim card after 4 weeks and ontop of that I still got charged by Telkom Mobile for a service which wasn't even activated.<br> <br> Please can someone resolve this urgently.<br> <br> Kind regards<br> <br> Ryan<br> <br>
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Replies (1)Telkom's replyOfficial
24 Jul 2015, 09:05Hello RYAN@P,
Thank you for taking our call.
As discussed, your contract has been cancelled and the remaining issue has been referred to our Billing team for further assistance.
Ref SM128066 / ***5
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for taking our call.
As discussed, your contract has been cancelled and the remaining issue has been referred to our Billing team for further assistance.
Ref SM128066 / ***5
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,
Telkom's reply24 Jul 2015, 09:05
Official
Hello RYAN@P,
Thank you for taking our call.
As discussed, your contract has been cancelled and the remaining issue has been referred to our Billing team for further assistance.
Ref SM128066 / ***5
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for taking our call.
As discussed, your contract has been cancelled and the remaining issue has been referred to our Billing team for further assistance.
Ref SM128066 / ***5
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,
