Telkom mobile complaint

<p>I have a problem with Telkom Mobile, they offered me a contract, after 2 months the handset was discontinued another contract was offered, they included extra sim card which was not discussed receiving the handset I was not happy with , I phoned them regardsless about the product. I went to carnival mall to interact with Telkom mobile direct, they said matter will attend to and still I'm sitting with debit orders going of my bank account. Numerous emails been sent regarding cancellation and to collect product, up to now still nothing sorted. I have to go to Absa Bank every month reversing money debited for my bank account.</p> <p>Proof of cancellation forms received from Telkom Mobile (20/06/2016) by Sphiwe Hlogwane, with emails from Telkom Mobile stating query will be attended to cace no ********** 1. On 30 Aug 2016 email received case no ********** 1 been resolved by Telkom Mobile. Please help !!!</p>