Telkom Mobile complaint
Telkom consultants promised to assist me with removing a subscription that my number was subscribed to and I even received the sms that the subscription is blocked but I am still being billed for it. Telkom is more problematic now than ever before. I am unhappy with Telkom Mobile and the service rendered by the call center agents.
Good day seanene-renze
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Good day seanene-renze
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,