1 reviews | Active since Jul 2010
Telkom Mobile Clients -> The Desperate Ones.
Ordering a device with Telkom is SO frustrating!<br> <br> 1. You receive NO updates on the status of your application/delivery of your device.<br> 2. To speak to a consultant about your query, expect to hold on the line for 2-3 hours (seriously).<br> 3. Your have no options with regards to the color options of a device - you get what you get.<br> 4. Don't expect any responses to e-mails - no matter how many you send.<br> 5. Chat to a consultant online? Please man... will take more time than holding on the line to get a response!<br> 6. You will be billed before you receive anything - and expect to wait weeks before your sim will be active on the network.<br> <br> I'm still waiting for an update on the delivery of my 2nd device and the status of my simcard activation! Get in touch and sort it out!<br> <br> I have not been a Telkom Mobile customer for 2 weeks and I already regret it. If you thought Vodacom or Cell C are bad with Customer Service, try applying for a device with Telkom..
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133702
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133702
Regards
Luleka
Telkom Social Media Team
