Telkom Mobile Clear Water Store

<p>I got a Telkom contract from the iStore at Clear Water (as the Telkom store has no stock of the phones). I specifically requested to keep my number which is currently a Telkom prepaid number. on receiving my phone, i was told that i need to go to the nearest Telkom Mobile Store to activate a number change as the iStore cannot do that, i went to the Telkom store at Clearwater, dealt with a guy called Stephan (thats what he called himself) and he took down my details, said its late (it was 6pm) and told me he would log this issue with the technical guys on the phone on Tuesday morning and get back to me. I have had no feedback since - numbers listed online: 011) ********** doesn’t get answered, no provision for voicemail or a way to hold for someone to become available. the other number online is: ********** -on that line i held for 19 minutes, eventually when someone answered, they told me they are Telkom direct and cannot help me, i need to call the Mobile shop - there is no query for a number change logged for me. They also claimed they cannot transfer me to the other store. who can help me and When???</p>