Telkom mobile cant give what they offer

I app**** online for cellphone contract via telkommobile website. Never got a call back from an agent after 6 days. I followed up and that agent then told me I need to reapply on the phone with her. I said what was the point of applying and filling in all the details online if nobody gets the online applications. I reapp**** twice after that and eventually an agent called me to verify that i did apply but only to be told that they cant give me that phone on an online application - WHY THE HELL IS IT OFFERED ON THE WEBSITE THEN.<br> <br> She was calling from Durban and said that it was maybe only not available in Durban (this phone being Iphone 5s gold 32gb) she said they only have 16gb available to online customers.<br> <br> I called telkom mobile in Claremont and that lady also said they do not carry the 32gb iphone only the 16gb...Phone a telkom direct store she said. I DID THIS AND NONE OF THE CAPE TOWN TELKOM DIRECT STORES ANSWER THEIR PHONES!!!!!!<br> <br> And I am certainly not going to drive all my petrol out going to each Cape Town store JUST TO FIND OUT IF THEY HAVE STOCK OF THIS DAMN PHONE. <br> WHAT IS THE POINT OF OFFERING THIS CONTRACT ON YOUR WEBSITE THEN!!! PLEASE EXPLAIN THAT<br> <br>