DC
Dylan C

1 reviews | Active since Sept 2015

16 Sept 2015, 10:49

Telkom Mobile... Cant cancel contract

Oh Telkom... you've done it again... 5 months ago my Telkom Mobile contract sim card suddenly stopped working in my phone after three sim swaps, still not working.<br> I tried a V*dac*m simcard in the phone and it works just fine. After 5 months of sim swaps, over 10 hours on the phone and waiting for technicians still no luck ( Still paying my bill of R1500 every month.) During the 5 months I have not been able to make one call or send a single sms. Ive tried to cancel the contract with no luck??? I'm at my wills end. Please if you know of anyone that has any authority at Telkom Mobile that could help me?

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Replies (1)
Telkom
Telkom's reply16 Sept 2015, 14:06
Official
Hello Dylan008,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM146224

Regards
Luleka
Telkom Social Media Team