Telkom Mobile Cancellation Leaves me Infuriated!!!

Hi All,<br> <br> I am currently so infuriated with Telkom Mobile right now. I had taken up a LTE Data deal that was running on promotion in September 2014.<br> <br> My email for cancellation was sent through to the [Email Removed] email address on the 29th September 2015. On the Telkom cancellation form, it states the email address to which all cancellations should be sent through to. <br> <br> I then give them a call today to find out what is going on, as I now see that it is the new month and the data has been allocated again to this number. So obviously the cancellation has not been done. After speaking to the consultant, which took me like more than 30 minutes to get through, told me that the email address has been changed. I was not notified of this when I had contacted the cancellations department, as the lady by the name of Nolutando Mlambo mentioned to me to send it through to this email address. I now find out that nothing has been done, yet there is a 30 day waiting period for cancellation. I feel that I am being cheated and **********ly being taken advantage of and I now demand for management to take the matter up, as I will be placing a Debit Stop order for this, because of Telkom.