telkom mobile,callcent no fulfillment of contracts

Poor service from telkom mobile callcenter.<br> This is the 2nd time ive app**** for a contract with the subscriber with no fulfillment.<br> Firstly. They have poor callcenter service. On the 3rd of march<br> I waited 38 mins with no answer. Then tried again n waited for 58 mins to b answered by an *********** service agent that I k literally had to spell out most of my details n requirements out.<br> This call once answered took more than n hour to conclude.<br> I was told a payment will come off in the next day or 2, n ,3to5days later del ivery of the device will take place.<br> Its the 17th,n no payment or device delivered.<br> This happened to me in dec l<br> Last year as well n didnt bother to bring it to light.