NK
Nelis K
1 reviews | Active since Mar 2018
04 Jul 2018, 15:47
Telkom Mobile busy shedding customers
The one star rating is for picking up the phone very soon after I had been taken to endless menus …
Beware if you consider getting a non-contract sim card for emergency or other purposes - after 30 days of not using it it is de-activated, your number is "re-shuffled" and given to someone else, and the airtime that you had on the card reads "R0,00". And all that remains is a "we apologise for the inconvenience". That's all.
Lekker, Telkom, lekker!!!
Helpful (0)
Replies (1)0
Replies (1)NK
Nelis K's updateReviewer Update
13 Jul 2018, 09:41This was the "official business reply" posted 9 days after my post was published: "Official private business reply
Good morning Nelis
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI **********
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team"
Anyone willing to put some money on the table that this will not happen?
NK
Nelis K's update13 Jul 2018, 09:41
Reviewer Update
This was the "official business reply" posted 9 days after my post was published: "Official private business reply
Good morning Nelis
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI **********
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team"
Anyone willing to put some money on the table that this will not happen?