TC
THAIVADASSEN C

1 reviews | Active since Sept 2013

16 May 2018, 17:17

Telkom mobile bull**** service

The service provider .i have 6 mobile lines with telkom.my id no is ********** 218084. Two months ago i have taken out a Samsung S9 and requested one of my prepaid numbers to be ported.to date it is not sorted. Whenever i called the store the consultant gerhard says i mus call 081180 .when i called them previously they say go back to the consultant and hel be able to do it .when i go to him hes says call 08180 for them to remove a block on the account.whenever i call 08180 they got a bunch of idiots that work theu only put u on hold .i always asked for a manager they say a manager is going to call back.to date no one has returned my call.i also requested my lines to be split as i told that i will only pay for the lines that are active and when the port goes through then i will pay for that line.i received a huge bill in april and i only made a minimum payment because i want this **** to be sorted out first.Secondly i have also taken out another S9 and within the cpa time i requested for thaf line to be cancelled and the only response i got was we will email you a cancellation for and to date nothing came.today they fell me to go online to cancel the line after 2 months bull****.telkom after service sucks.no one ever listens to a customer or helps a customer.the first thing they know to do is sms non payment we will suspend ur lines.sort a customers needs first .then worry about suspending.lines and payment.kindly contact me on ********** 943

0
Replies (2)
TC
THAIVADASSEN C's update30 May 2018, 12:53
Reviewer Update
Thats all we ever hear been a business customer i need to make use of.my.lines but.now its.suspended because of ur guys ****.and mess.up i received huge bill.the reason i never pay it full i need this **** sorted then il.pay .in the meantime i need to my lines opened and this matter resolved asap.my number ********** 943.ur call centre go a bunch of.idiots who cant understand simple procedure .now i have a business to run but cannot make calls .
TC
THAIVADASSEN C's update30 May 2018, 12:54
Reviewer Update
This is going on from april and to date nothing is being done.go pull out all your recordings ul see what im talking about .