Telkom Mobile Billing query

<p>I've tried calling the Telkom Mobile call centre a few times, bu to no avail. I held on for 30 min at one stage, but had to hang up. Then I resorted to Twitter. Got a fairly quick response from Twitter. The problem is that the soclal media guys 'pass' (typical pass the buck) query on to Telkom Mobile billing team. Its been a week now and nobody has bothered to call me back, and I've lost patience now. I keep getting told (via Twitter) that it's 'in hand' (probaly busy passing the buck to someone else again?) and that someone will contact me, </p> <p>If nobody calls me today I' consider closing both my accounts becase it clear customers mean nothing to them?!</p>