TELKOM MOBILE BILLING DEPARTMENT ********** AND IN BREACH OF CONTRACT

<p>After my contract expired with Telkom Mobile I upgraded the service with a new contract that started May 2016. On the 15th July 2016 I contacted Telkom Mobile and spoke to Noniko Changi due unauthorized debit orders collected from my account multiple times in one month. I requested her to cancel the debit order as I will add them to my bankers payment services (EFT), I aslo requested her to provide me with an RECONSILIATION of my account, I was shocked to notice that this same person does not know the difference between a statement with age anallysis and reconsiliation of an account!! She informed me that she logged a dispute and the billing department will contact me as we are not allowed to contact them what a bunch of **** you can take money from me but I cannot speak to you??? </p> <p>On the 25th August 2016 I was notified by my banker that a debit order in the ammount of R650.00 was collected from my account by Nudebt...I immediately stopped that debit order as I NEVER GAVE AUTHORITY for Nudebt to collect from my account!! That is theft & ***** and I immediately contacted my legal advisor. On the 29th August Nudebt sent me a very discriminating sms to a mobile number i use mainly when at work and anyone can access it. When I contacted them I was informed that TELKOM MOBILE forwarded them my information including my banking details to collect from my account. TELKOM MOBILE THAT IS ******* YOU HAVE NO RIGHT TO PASS MY PERSONAL INFORMATION TO ANY OTHER THRID PARTY WITHOUT MY CONSENT. I asked Nudebt to forward me a statement as my account has not been in arrears and is current..I was shocked to find out that they collect without having statements provided to them, just a list of names and personal info provided by TELKOM (where in the world do you find this legal??? I then contacted Telkom and was requested to forward an email I informed Telkom that I will not be held liable for any additional fees and will hold them responsible for all costs occured due to this. </p> <p>On the 30th Aug I received an email from Charmaine Dafel in your Credit Managment Delisting department with an attached letter stating clearly account is paid in full and open. </p> <p>14th September I received a call from Donald Matu in the collections department whom informed me that if I do not allow the debit order to run on my account he will hand it back to Nudebt. I asked Mr Matu if he is aware of the legal rights consumers have and he stated yes. I also informed him that this is my third contract with Telkom mobile and that I previously had other contracts with Telkom and NEVER had any payment issues my accounts with Telkom.</p> <p> </p> <p>TELKOM MOBILE you were in breach of contract!!! and I have the legal right to stop the debit as your in breach of contract not me, also provided that I arrange alternative payment structre which I clearly did and as I am doing currently. TELKOM MOBILE MR MATU I AM WARNING YOU ON SOCIAL MEDIA TODAY if you once more provide my personal information to any other party without my concent I will hand the matter over to PASA (Payment Association of South Africa) for investigation and blacklisting. Further more you can only take action when an account is in arrears for 30+ day's and then you have to follow the correct legal steps...you have NO RIGHT just to hand out personal information of any client to third parties!!! I am also claiming from you to pay for all costs occured due to the incompotent work in your billing department. You refered me to my contract and I read my contract last night and no where in that contract does it stipulate that I am giving you permisison to provide my personal information to other parties. NO ONE IN THE NORMAL MIND WILL DO SUCH A THING!</p>