Telkom Mobile , Billed for a x2 Netflix accounts I Never took with them.

I Have been battling with Telkom Mobile this week and I have been Falsely billed for x2 Netflix accounts by Telkom Mobile this is the 2nd time Telkom has done this to me. I had to debate with them to get it removed and I am still not sure if Telkom has done this correctly and I take this personally and I could consider and act of ***** against my name by Telkom itself if they do not resolve this and if this money gets debited off my Dec bill I will take this matter much further than Telkom itself. I battled to get ref number as Telkom mobile billing was not able to provide me with one and I had to call the Local Telkom Mobile office to and still battled to get a ref number. I had to push them to get give me one weather it is a real ref no or not I will not know until I follow and I have had no call from them to insure me that it has been resolved ass I instructed them to do.