Telkom Mobile (Bill)
<p>I took out a Contract with Telkom Mobile for a Moderm. The contract is over a period of 24 months. I was told that this contract is for R99.00 per month this includes 2GB of anytime Data and 10GB of Night Data usage between 00.00am and 05:00am</p> <p> </p> <p>So to my surprise last month R150 was debted from my account. So this month 31 Jan 2017 an Amount of R150 + R713 has been debited from my account. This is a total of R863 compared to R99 i was told about. </p> <p> </p> <p>What frustrate me is that when I ran out of Data I always bought a top up but still I am charged R713 of which I dont even know where it comes from. </p> <p> </p> <p>As a result I dont want this modern nor contract anymore because thier billing is not clear. </p> <p> </p> <p>The Telkom Mobile is question is ********** </p> <p>My cellphone number is ********** </p> <p>Email Add is ********** <p> </p> <p>When I took this contract I thought it was going to make my life easy and cost me less on Data but now I am in financial crisis because of it. I cant afford this thing. I do not want it anymore and I will also demand a refund. </p> <p> </p> <p>This is the worse service I have ever experience</p> <p> </p> <p>Unhappy customer</p> <p>Rudzani Malumedzha</p> <p> ********** 176</p>
Good day Malumedzha,
Your query has been logged with our Billing Team already from the complaint received on Facebook, feedback will be provided.
Your reference number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Good day Malumedzha,
Your query has been logged with our Billing Team already from the complaint received on Facebook, feedback will be provided.
Your reference number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
