Telkom mobile

Firstly telkom took away benefit I signed for in my contract the , one that for telkom wifi which I was promised 2GB. As compensation but upto today never recieved the data from last year

Secondly I tried reaching to them trying to make payment arrangements due to me not working because of lockdown, but I couldn’t get through . Fortunately my business (transport) started getting clients of but I use my telkom mobile number for advertising on social media and taking books and trips

Now telkom debited their money and opened my telkom mobile as was agreed

Last week Friday 05-06-2020 they again canceled my connection ( lost a lot of clients due that)they said my account on arrears , customer service told me I will be reconnections in 5-24 hours but that never happened

Yesterday I called and I was promised I will be reconnected today up until now no network and been trying to call their customer service but no luck some data I purchased will expire without me utilizing them which I paid for service and they forcing me to pay for those bills I didn’t utilize