Telkom Mobile Bad Customer Services to Loyal clients

<p>My account at telkom mobile is in credit.Ive been struggling to retrieve this amount due to me since april 2016 with no success case number ********** 4.Everytime i need to call the centre to be told the consultant is making futher notes on the case to send to back office.Please note that when monthly bills need to be deducted by telkom mobile from its clients bank account it is done on time with no waiting period of 6-10 working days.I would like my credit to be done as timely as amounts due to you are paid on time.Im once again very disappointed in telkom mobile and as a loyal client that always refers other mobile uses to telkom mobile i shall not be subjecting them no longer to poor clients service.</p>