Telkom Mobile

Good day. I wright this email for all the telkom contract users. 3 months back i wanted to update my account detailsas i change banks from capitec to absa. So i phoned in and changed it. Month end comes and im waiting for contract amount to go off no luck i phone in again. The lady from telkom said sorry sir it was not updated. So we updated it and i **** a eft to the account so the billing will be up to date. Month later again no stop order goes off. So i phone in again oh so sir there is nothing on the system updated it again and paid eft. Last week i reach out to telkomsa on X plat form and was told first they will phone me then a assistent with the name Maggie said (Hi Phillip, we apologize for the sms sent to you. When checking on system all your account are cancelled. There is no active account. ^Maggie)

Now today 16/10/2024 i get a sms from my bank stated that telkom have deducted R881.15 with out telling me or asking me.

And then same time send me a sms stating Telkom SA: Dear customer, Your account for customer 1191****** has been suspended due to Collection.

So Telkom sa please read nicely. If this affects my credit score or my credit rating in any way I Phillip will sue you without a doubt . I want a refind of the money i have eft with interest per day back in to my acount or ill take steps against you. I will settle my account with immediate effect and will no longer make use of your services. As this was the worst service ever. If i could give you a zero rating i would af been happy to do so. As you are to blame as you have people doing the work witch they can not do.