EH
Elton H

1 reviews | Active since Jul 2011

08 May 2017, 17:00

Telkom mobile are absolutely useless

<p>I have had a Telkom mobile for some time now. But ever since I have been on Telkom mobile friends and clients calling from Cell C or Virgin Mobile phone nrs cannot get through to me. They get a "The number you have dailed does not exist". But it works when phoning from MTN, Telkom and Vodacom nrs. </p> <p> </p> <p>I have reported this not once or twice but probably 6 times already. Having sent Telkom Mobile an email earlier this year as well to look at this problem. To date nobody has done nothing. Telkom hasnt even rep**** to a single email I have sent. </p> <p> </p> <p>I would think twice about Telkom mobile when considering on which cellphone network to opt for.</p>

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Replies (2)
Telkom
Telkom's reply09 May 2017, 09:53
Official

Hello hafbo

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply10 May 2017, 07:52
Official

Hi Elton,


Thank you for making contact with us.

Please be assured that we have sent your query to the Support Team for further assistance, they will be in contact with you.

Your reference number: ***3

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,