JS
Johann S
1 reviews | Active since Dec 2016
16 Dec 2016, 13:09
Telkom mobile application
<p>I app**** for a freeme 20gb contract at your branch in The Grove Pretoria on the 3rd of Dec 2016. Someone please explain to me how this application can take 2 weeks? Are you so overwhelmed with trying to compete with your competitors that you've forgotten that you actually serve customers??? This is the worst service i have ever received from any network provider, and that's saying alot in this country. Please just let me know if you'd like me to take my business else where, who knows, they might actually still help me this year!!!</p>
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Replies (2)
Telkom's replyOfficial
16 Dec 2016, 13:54Thank you for your post.
Please provide your ID number and contact number so we can follow up with the store.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Dec 2016, 13:54
Official
Thank you for your post.
Please provide your ID number and contact number so we can follow up with the store.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's replyOfficial
21 Dec 2016, 11:42Good day Johann,
Please note that our record shows that your contract was activated yesterday on the FreeMe 20GB Deal.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply21 Dec 2016, 11:42
Official
Good day Johann,
Please note that our record shows that your contract was activated yesterday on the FreeMe 20GB Deal.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,