Telkom mobile annoying - billing and no goods

Good day<br> <br> I ordered the 5 Gig and mifi router contract for R99 per month for 24 months, the debit on my account went through on the 17th March but I didn't receive it. I called their call centre (081180 and 10213), but no help, they are not even communicating, no feedback. The ref number that is appearing on my statement is TELKOM8TA PHU***.<br> <br> Please help.<br> <br> Regards,<br> <br> Moganedi D Frans<br>