OS
Orapeleng S

1 reviews | Active since Aug 2010

06 Dec 2016, 15:27

Telkom Mobile and Sell Direct Appalling Service

<p>1. I'm currently being sent from pillar to post regarding my wanting to book my fone in for repairs,</p> <p>2. I had initially ordered a black handset, only to settle for a white one, now that's the problem I'm having in terms of booking the fone in,</p> <p>3. All I have in my possession is the delivery note from Sell Direct,</p> <p>4. What is being requested is the proof of purchase to be forwarded to the Telkom Mobile branch,</p> <p>5. I'm currently being sent from Sihle to Zanele, from 081180# to ********** 500/7400# that aren't being answered, not to mention all the other consultants I've been referred to, who can't seem to help me,</p> <p>6. I've been on my fone for almost 45mins without assistance, and it has become an irritating exercise, not to mention that this fone is on contract,</p> <p>7. Plz assist as I'm really losing my patience, moreover this is a technical fault that isn't of my doing!</p>

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Replies (1)
Telkom
Telkom's reply07 Dec 2016, 11:54
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.

Your reference number is AI***.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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