1 reviews | Active since Aug 2010
Telkom Mobile and Sell Direct Appalling Service
<p>1. I'm currently being sent from pillar to post regarding my wanting to book my fone in for repairs,</p> <p>2. I had initially ordered a black handset, only to settle for a white one, now that's the problem I'm having in terms of booking the fone in,</p> <p>3. All I have in my possession is the delivery note from Sell Direct,</p> <p>4. What is being requested is the proof of purchase to be forwarded to the Telkom Mobile branch,</p> <p>5. I'm currently being sent from Sihle to Zanele, from 081180# to ********** 500/7400# that aren't being answered, not to mention all the other consultants I've been referred to, who can't seem to help me,</p> <p>6. I've been on my fone for almost 45mins without assistance, and it has become an irritating exercise, not to mention that this fone is on contract,</p> <p>7. Plz assist as I'm really losing my patience, moreover this is a technical fault that isn't of my doing!</p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
